5 min read

How to Close a Listing on Amazon: Step-By-Step Guide

Written by
Vanessa Hung
Published on
January 22, 2024

Sometimes, as an Amazon seller, you might need to close a listing, whether it's for outdated products or inventory updates. It may sound simple, but there's a right way to do it to avoid any hiccups.

This is where our step-by-step guide comes into play, providing you with clear instructions on how to close your Amazon listings effectively. 

Looking to pause or stop selling a product? Click through and read our complete guide to help you handle your Amazon listings like a pro, ensuring your store stays organized and up-to-date.

Key Takeaways

Closing vs Deleting Amazon Listings

When deciding whether to close or delete a listing on Amazon, it's important to consider the impact on your seller account and inventory management. The difference between the two options can affect your sales and overall business strategy.

The Difference Between Closing and Deleting an Amazon Listing

Closing and deleting Amazon listings are not the same. If you close a listing, it means you've stopped selling the product temporarily. Your listing stays on Amazon's records, but customers can't see or buy your product.

You might choose to close your listing for different reasons, like taking a break or running out of stock.

On the other hand, if you delete a listing from Amazon, it's gone forever. This is more permanent than closing. When deleted, all records of that particular item disappear from your Seller Central account.

It's as though the product never existed in your shop at all. Deleting is useful when you're sure you'll never sell that item again.

Consider carefully before choosing between closing or deleting listings on Amazon because each choice affects your inventory management and marketing strategy differently.

Factors to Consider Before Closing an Amazon Listing

Several factors must be considered when deciding whether to close or delete a listing on Amazon. Here's what you should keep in mind:

  1. Evaluate the demand for the product and its potential future sales.
  2. Consider the impact on your seller account health and performance metrics.
  3. Assess if there are any remaining customer orders or pending returns for the product in question.
  4. Review any contractual obligations or agreements related to the product or your Amazon seller account.
  5. Take into account the potential impact on your brand reputation and customer trust.
  6. Factor in the cost implications of closing versus keeping the listing active.

Steps to Close a Listing on Amazon

Here’s a step-by-step guide on how to delete or close a listing on Amazon.

1. Fulfilling All Orders

First, to fulfill orders and close a listing on Amazon, ensure there are no outstanding customer orders for the product. Then, notify customers of the pending closure and provide ample time for them to receive their orders.

After all orders have been shipped, update the listing status in your seller account to indicate that the product is no longer available for purchase.

Clearing any remaining inventory from Amazon's fulfillment centers by creating a removal order will help finalize the process. Once all these steps are completed, your listing can be successfully closed out on Amazon.

2. Remove Inventory

To remove inventory from Amazon, first log in to your seller account. Go to the "Manage Inventory" section and select the items you want to remove. Click on "Actions", then choose "End Listing".

Confirm the action by selecting "Close Listing". This will prevent new orders for those items. For existing orders, fulfill them before removing the products.

Once all orders are fulfilled, review your remaining inventory. Decide whether to return it to yourself or dispose of it through Amazon's Fulfilled by Amazon (FBA) program. Use their removal order service if you want the items returned.

If disposing of inventory is preferred, follow FBA's guidelines for disposing of products responsibly.

3. Clear Balance

To clear your balance on Amazon, you must ensure that all pending orders are fulfilled and any outstanding customer issues are resolved promptly. Check for any pending payments or refunds, and ensure they are processed accurately to avoid discrepancies in your account balance.

Review all financial transactions related to the listing you want to close, including fees and expenses, and settle any outstanding balances with Amazon.

Once all orders have been fulfilled, inventory removed, and balances cleared, you can confidently proceed with closing the listing on Amazon. This will help maintain a positive seller account status and prevent potential issues or penalties associated with unresolved balances or disputes.

Alternative Options for Closing a Seller Account

Downgrading to a free account, pausing the account temporarily, or selling the account are alternative options if you decide not to close your seller account on Amazon. Each option has its own steps and considerations, so you can choose the best one that suits your needs.

1. Downgrade to a Free Account

Consider downgrading to a free Amazon seller account if you no longer wish to pay for the professional plan. To do this, go to your account settings and select "Downgrade my account." This option allows you to maintain a presence on Amazon without incurring monthly subscription fees.

By switching to a free account, you can still list items on Amazon and manage your inventory, but with limitations. Keep in mind that some features available with the professional plan will not be accessible with the free plan, such as access to advanced selling tools and reports.

2. Pause the Account Temporarily

Temporarily pause your Amazon seller account if you need a break from selling. This option allows you to retain your account information and customer data, making it easier to resume selling later.

Remember that while your listings are suspended, they won't be visible to customers. Utilize this feature if you're taking a short hiatus but plan on returning to sell on Amazon.

Review any pending orders or returns before temporarily pausing your account before proceeding. Communicate with customers about the temporary closure of your store and ensure all outstanding issues are resolved before initiating the suspension.

3. Sell the Account

Consider selling the Amazon seller account if you no longer wish to manage it. Research the market value of similar accounts and find a reputable platform or broker to list your account. Ensure compliance with Amazon's policies and regulations when transferring ownership.

When ready, provide all necessary information to the buyer for a smooth transition, including login details and any other relevant data. Collaborate with the buyer to transfer the account responsibly and securely.

Read our guide on how to transfer the ownership of your Amazon account.

Conclusion

In conclusion, you can now confidently close an Amazon listing with these steps. Remember to fulfill any existing orders before taking further action. Remove your inventory and clear the balance to conclude a listing on Amazon successfully.

Explore alternative options like downgrading to a free account or pausing the account temporarily for flexibility in managing your seller account on this platform.

Explore our services for personalized guidance on managing your Amazon listings, including closure or account adjustments. We're here to help you navigate every step for success.

FAQs on How to Close A Listing on Amazon

1. Is it better to close a listing or delete on Amazon?

Closing a listing temporarily removes it from search results while preserving its history, which is useful if you plan to sell the item again. Deleting a listing permanently removes it and its sales history, which might be preferable if you never sell that product again.

2. Can I delete an Amazon listing and relist it?

Yes, you can delete an Amazon listing and relist it later. However, you will lose the listing's sales history and potentially its SEO ranking. If you plan to sell the same product again, closing the listing is better than deleting it.

3. What happens when you delete a product and listing?

When you delete a product and its listing, it is permanently removed from your Amazon inventory, and the associated sales history and ranking are lost. This action cannot be undone, so it should be done cautiously.

4. Why does Amazon delete listings?

Amazon may delete listings for various reasons, including policy violations, inaccurate product descriptions, or if the product is prohibited. Amazon aims to maintain a trustworthy and compliant marketplace, so listings that don't adhere to guidelines are subject to removal.

5. How do I relist a closed listing on Amazon in bulk?

To relist closed listings on Amazon in bulk, use the Inventory Loader file. Prepare a spreadsheet with the required product details and upload it via Amazon Seller Central's 'Inventory' tab. Ensure the quantities are updated, and the listings are set to 'Active' before uploading the file.

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