FAQ’s
We review what Amazon is flagging, what you’ve already tried, and determine what the situation actually requires.
No. Start with what Amazon is showing, you don’t need to know whether the answer is an appeal, documentation, a correction, or another path before coming to us.
Not necessarily. Start with the context you already have, once we understand the issue, we’ll tell you exactly what documentation is relevant.
No. Start by sending us the situation, if a conversation is the right next step, we’ll take it from there.
Tell us what Amazon asked you to do and what happened afterward because the recommended action does not always address the actual cause.
A prior attempt adds complexity, but it does not automatically mean there is no path forward. We review what was done and why it did not resolve the issue.
No. Not every Account Health issue requires one, some situations need documentation, an operational correction, rights owner outreach, or another resolution path.
We can help with that too under our Account Reinstatement service, which is specifically designed for deactivated seller accounts.