Unfulfillable inventory
Units marked unsellable for damage, defects, expiration, or customer returns
Amazon FBA Inventory
Unfulfillable, reserved, or missing inventory, solved without the guesswork
Amazon flags your units as unfulfillable or reserved without saying whose responsibility it is, so you can’t tell which next step is safe.
Your inventory is worth recovering, so don’t act on a status you can’t read
Get my inventory sortedThis is the right service when
Amazon marks your units unfulfillable and you don’t know why
Units sit in reserved longer than they should
Received quantities don’t match what you shipped
Inventory was removed or disposed of without your say
You’re unsure whether to create a removal order
Your inventory is worth recovering, we’ll work out what is happening.
How we sort out your inventory while you run the business
- We review the statuses and reports behind your units, so all you share is what you already see in Seller Central
- We identify which state each unit is really in, instead of working from unit counts alone
- We trace what is holding the units back, whether it sits in their condition, the compliance documentation, the shipment, or Amazon’s own handling
- We handle the Amazon side of the investigation and the cases it requires, so your team stays on growth
- We carry the right path through, from reconciliation to removal decisions, in the order that protects your options
- We confirm that your units and your records line up once it’s done
- You receive a plain summary of what happened and what we changed
- We flag the settings and habits worth watching, so the next shipment doesn’t land you in the same place
01 Diagnostic
- We review the statuses and reports behind your units, so all you share is what you already see in Seller Central
- We identify which state each unit is really in, instead of working from unit counts alone
02 Planning
- We trace what is holding the units back, whether it sits in their condition, the compliance documentation, the shipment, or Amazon’s own handling
- We handle the Amazon side of the investigation and the cases it requires, so your team stays on growth
03 Execution
- We carry the right path through, from reconciliation to removal decisions, in the order that protects your options
- We confirm that your units and your records line up once it’s done
04 Closeout
- You receive a plain summary of what happened and what we changed
- We flag the settings and habits worth watching, so the next shipment doesn’t land you in the same place
Same missing units, very different explanations
A damaged unit, a stuck reservation, and a receiving mismatch can all look like lost stock, and we trace each one to its source.
Compliance-driven unsellable units
Units held back by documentation, safety, recall, or policy issues
Reserved inventory
Units stuck in reserved longer than expected
Inbound and receiving discrepancies
Shipments where received quantities don’t match what was sent
Missing or damaged units
Units lost or damaged in Amazon’s network, reviewed for reimbursement eligibility
Removal and disposal decisions
Removal orders, auto-removal settings, and disposals made without your approval
Your inventory needs the right team reading the reports
Get my inventory sortedProven experience at scale
Up to 3x fasterResolution Time
98%Success Rate
400+Amazon Accounts Supported
3000+Operational Issues Resolved
FAQ’s
It means unsellable inventory, units that Amazon inspected on arrival or after a return and deemed unfit for sale, which are then set aside for removal.
Common reasons include defects, damage caused by the customer, the warehouse, the carrier, or the distributor, and expiration dates too close to arrival. Amazon shows a reason we use to determine who is responsible.
Not necessarily, because once you remove or dispose of units, it can be harder to reconstruct evidence for a possible reimbursement. Amazon also expects action after it notifies you, so we review the case first and tell you which move best protects your options.
Reserved units are temporarily unavailable because of customer orders, fulfillment center processing, or transfers, and they aren’t automatically lost, but an unusually old reservation or one that doesn’t match your orders deserves a closer look.
Compare what you sent with what Amazon received, keep your box records and carrier proof, and we will review the evidence and reconciliation timing so we raise the case at the right moment instead of repeating it too early.
It can if your automated unfulfillable settings are set to dispose, and units flagged for certain condition or compliance reasons may also be removed, so we review whether the disposal was valid and what options remain.
Where Amazon’s eligibility rules point to a possible reimbursement, we review the case and handle it, though we can’t guarantee Amazon’s decision since each claim is evaluated on its own evidence and timing.
No, stranded inventory has its own service, because it comes down to listings and offers rather than unit condition, so if your units are stranded, visit our Stranded Inventory page.
Every project starts with a diagnostic where we review your statuses and reports, identify the cause, and tell you whether a path forward exists. You only need to share what you already see in Seller Central, and if a path exists, you receive a quote for the work.
No one can guarantee how Amazon responds, so we diagnose first to see whether a clear path exists before you commit.