Copyright claims
Listings removed over content or image ownership complaints
Amazon Listing Reinstatement
For most sellers, what comes next is appeals written, rejected, and rewritten while the business waits.
You received a takedown notice and don't know what the reviewer needs to see
An appeal was already rejected, or you'd rather not send the wrong one
Your listing was pulled and you don't know which path applies
A safety investigation has your listing down, and you can’t wait on test results
Your team is spending hours drafting a Plan of Action instead of building the brand
You already edited the listing to match the notice, and it’s still down
Each takedown goes through a different part of Amazon, so we match your case to the right team and handle it from there.
Listings removed over content or image ownership complaints
Listings pulled over brand or trademark complaints
Listings removed for unsupported health or medical language
Takedowns triggered by condition or product description complaints
Listings flagged for restricted products or ingredients
Listings removed in connection with brand-level issues
Listings removed after customer safety complaints
Additional removal types outside the categories above
Listing reinstatement is the process of reactivating a suppressed or removed ASIN after Amazon takes it down by identifying the root cause and following the correct resolution path to restore the listing to active status. Depending on the takedown, that may involve a listing correction, documentation, an appeal, or a Plan of Action.
We handle copyright claims, trademark infringement, medical claims, listing condition complaints, restricted items and ingredients, brand takedowns, and product safety investigations, along with other removal types beyond those categories.
Most of our listings (around 70%) return within 72 hours, but the overall timeline depends on the takedown type and can vary from case to case. Some listings return quickly once the correct issue is addressed, while more complex cases can take longer.
You can submit an appeal yourself, but professional help can reduce unnecessary trial and error, since we know how Amazon's internal systems work and can help avoid the frustration of repeated rejections.
We don't offer a guarantee because we can't control Amazon's response. We control the quality of the research, corrections, documentation, and response submitted on your behalf.
Every project starts with a review of the takedown, where we identify the cause and tell you whether there is a path forward. If there is, you receive a quote for the reinstatement.
The takedown notice Amazon sent and access to the affected listing details; once you approve the work, we handle the rest.
Yes, we have experience with takedowns that stem from customer safety complaints. We review the specific investigation and determine whether there is another viable path forward rather than assuming you have to wait for the standard HRIPT/RIPT process.
Tell us when you contact us and share what you submitted, because understanding why it didn't succeed is part of finding the right path forward.
When the takedown requires it, we apply the catalog changes needed to comply with Amazon's policies, and we give you a clear summary of what changed and why.