FAQ’s
We review what Amazon is showing, what you’ve already tried, and determine what is actually holding the units back.
No. Amazon uses the stranded status for several different underlying problems. Figuring out which one is behind yours is part of our work.
Not necessarily. Start with what you’re seeing, if we need the report or a specific Amazon notice, we’ll tell you exactly what to send.
No. Start by sending us the situation, if a conversation is the right next step, we’ll take it from there.
Relisting only works when the listing itself is the problem. Missing data, approvals, catalog conflicts, compliance conditions, and other issues can keep the units stranded.
That can happen when the visible status is not the underlying blocker. We review the listing, catalog, account, and inventory conditions rather than relying only on the label.
They are system-generated SKUs that can appear when Amazon cannot match inventory to the expected listing.
No. We review the issue first so you know whether there is a viable path before committing to remediation.